How much will it cost to deliver my products?

Postage and packing charges for deliveries within the UK are charged at £1.95. Postage to Europe is charged at £5.00 and International orders are charged at £8.00.

All postage and packing charges are charged per order, not per item. Delivery costs will be confirmed at the checkout stage.

Please note that we only ever charge per delivery and NOT per item.

Do you ship outside the UK?

Yes. We ship to most countries around the world. To check that we deliver to your country please contact us on 020 8349 2992 or email orders@barrym.co.uk

How long should I have to wait for my delivery?

We try our best to get all orders placed on a weekday before 3pm out that day. Orders to a UK address are then sent via 1st class post which takes 1 to 3 working days, however this can sometimes take a little longer if the post office is having a few problems. For orders to outside the UK, please allow up to 4 weeks depending on how far the parcel needs to travel.

If you are not delighted with your purchase, return the item in its original condition and packaging within 14 days of receipt for a full refund, less delivery costs.

If the item is faulty or the delivery incorrect, we will refund any return postage costs.

Please return your product (enclosing a note with details of any faults and/or damage where applicable) in its original condition and packaging, and send to:

Barry M Cosmetics
1 Bittacy Business Centre
Mill Hill East
London
NW7 1BA

The parcel and its contents are your responsibility until they reach us and we therefore strongly recommend you send them registered post and retain proof of postage, as you will need this to make a claim from the Royal Mail should your package be lost.

You have up to 24 hours to cancel an order. To cancel, please call us on 020 8349 2992.

Terms and Conditions

Delivery

Most orders are sent out by first class post the same day and you should receive them quickly. Unfortunately there are sometimes unforeseen delays, so please be patient before contacting us.

Out of Stock Items

Very occasionally we are out of stock of an item and if this is the case you will see OS next to that product on your delivery note. To find out when it will become available again please contact us by email at: orders@barrym.co.uk or telephone us on: 020 8349 2992, Monday to Friday, 9am - 5.30pm.

Returning Goods

We know you may want to return items, and to do so you must notify us within 7 days of receiving the delivery. Returns can only be accepted if they are unopened and in their original condition, and a full refund for the price of the item will be issued against the original method of payment. We can only accept returns of opened items if they are agreed to be faulty, if your product is faulty or you have recieved the wrong item please ring or email us for our freepost address. Don't forget to give us your name and address and the reason for returning. This return policy does not affect your statutory rights.

Questions or Advice

We hope you are happy with your purchase. If you have any questions or comments about our service please feel free to contact us by telephone on: 020 8349 2992, Monday to Friday, 9am - 5.30pm or email us at: orders@barrym.co.uk.

You can also use the above contact details if you need any advice about our products or make up.

Thank you for shopping with us.

All product colours in our brochure have been reproduced as accurately as possible, however due to limitations in the printing process there may be some slight variation on shades.

This privacy policy sets out how Barry M Cosmetics uses and protects any information that you give Barry M Cosmetics when you use this website.

Barry M Cosmetics is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Barry M Cosmetics may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from May, 2007.

What we collect

We may collect the following information:

1. Name and job title
2. Contact information including email address
3. Demographic information such as post code, preferences and interests
4. Other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

1. Internal record keeping.
2. We may use the information to improve our products and services.
3. We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
4. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.

The most important thing:

Please remember, Barry M Cosmetics will always keep your data secure and never share it with third parties without your consent. We take privacy seriously.